Rental extensions & home collections

Product Support

Quick Start Guide

1. Download and install Epson Product Setup onto your computer from here. Epson Product Setup will walk you through the scanner setup process and install Epson Fastfoto, the software you will use to operate the scanner. 

Tip: On the Epson website, make sure you correctly select the operating system that your computer is using. If you are not sure what version of Windows you are running, Select the Start button > Settings  > System  > About. To find out which operating system version your Mac is running, click the apple icon in the top left and select ‘About This Mac’ 

2. Whilst the software is installing, remove the scanner from the box; please keep the foam for when you return the scanner. Connect the scanner to mains power using the included power cable.Tip: We recommend using the USB cable over WIFI to connect your computer to the scanner. 

3. Using the USB cable, connect the scanner to your computer. If your computer only has USB-C we’ve included an adapter. 

4. Once the software has completed installing, it will take you through a process of steps to check the scanner is correctly connected. Before scanning, please restart your computer. 

5. If not already open, launch the Fastfoto software.

6. Insert your photos into the feed tray facing you with the top edge first, adjust the holders to the appropriate width to support the photos. Press start scanning in the software to scan the photos.  

7. Click Settings on the top right to adjust scan settings and set the folder where the scans are being saved to. 

Tip: Remove any dust from photos prior to scanning, regularly check scans on the computer. 
Make sure to load the photos like this
Useful Links
Software Download for Windows & MacQuick Start GuideVideo TutorialsInstruction ManualCleaning Instructions
Software Download for WindowsSoftware Download for Mac
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